Terms of Service

These Terms of Service ("Terms") govern access to and use of JobPhotos (the "Service"), which is operated by Gould Innovations, Inc. ("Gould Innovations," "we," "us," or "our"). By creating a JobPhotos account, connecting the Service to Jobber, or otherwise using the Service, you agree to these Terms. If you use JobPhotos on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" includes that organization.

1. The Service

JobPhotos helps field-service businesses collect, copy, organize, manage, and share job photos and videos, including media obtained through supported third-party field-service platforms such as Jobber. Features may include hosted customer galleries, internal gallery-management tools, media categorization, captions, ordering, and links written to supported platform records.

2. Accounts and authorized users

You must provide accurate account information, keep credentials confidential, and promptly notify us of suspected unauthorized access. You are responsible for activity performed through your account and for ensuring that your users have appropriate authority to access customer and job information.

3. Jobber and third-party services

JobPhotos is an independent application and is not Jobber. Your use of Jobber remains subject to Jobber's own terms and policies. You authorize JobPhotos to access and use Jobber data only within the permissions you approve through Jobber's OAuth authorization process and as necessary to provide the Service. Availability or behavior of third-party APIs and services may affect JobPhotos functionality.

4. Your content and responsibilities

As between you and JobPhotos, you retain ownership of photos, videos, captions, job information, and other content you provide or authorize JobPhotos to process ("Customer Content"). You grant JobPhotos a limited, non-exclusive license to host, copy, process, create technical derivatives of, transmit, and display Customer Content solely as needed to operate, secure, support, and improve the Service.

You are responsible for ensuring that you have the rights and permissions necessary to collect, upload, process, and share Customer Content, including images of people, properties, vehicles, documents, or other potentially sensitive material. You are also responsible for deciding which media is appropriate to expose in a customer gallery.

5. Public customer galleries

Customer galleries may be accessible without login through randomized public links. You understand that anyone who obtains a valid gallery link may be able to view content published to that gallery. Do not publish content that should remain confidential or restricted. JobPhotos separates authenticated management access from public gallery access and only serves media designated for customer visibility through public gallery endpoints.

6. Acceptable use

You may not use the Service to:

• violate law, regulation, contractual obligations, privacy rights, intellectual-property rights, or other rights;
• upload malware, executable payloads, or content intended to compromise systems or users;
• probe, scan, bypass, or defeat security or access controls except as expressly authorized in writing;
• use automated means to abuse, overload, scrape, or interfere with the Service;
• attempt to access another customer's data or circumvent tenant isolation; or
• use the Service for unlawful, fraudulent, abusive, or deceptive activity.

7. Fees and subscriptions

Some features or usage levels may require a paid subscription. If you purchase a paid plan, the price, billing frequency, included usage, and any trial terms presented at checkout or in the applicable order form are part of these Terms. Unless otherwise stated, fees are exclusive of applicable taxes. You may cancel future renewal in accordance with the cancellation method made available for your plan.

8. Intellectual property

JobPhotos and its software, branding, designs, documentation, and other materials are owned by Gould Innovations, Inc. or its licensors and are protected by applicable intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are transferred to you. If you provide feedback, you permit us to use it without restriction or obligation to you.

9. Suspension and termination

You may stop using JobPhotos at any time and may disconnect JobPhotos from Jobber through Jobber's App Marketplace. We may suspend or terminate access when reasonably necessary to address nonpayment, abuse, security risk, legal requirements, or material violation of these Terms. Where practical, we will provide notice and an opportunity to resolve the issue.

10. Service changes and availability

We may modify, add, or remove features as the Service evolves. We aim to operate JobPhotos reliably, but the Service may occasionally be unavailable due to maintenance, third-party outages, network conditions, security events, or other causes. We do not guarantee uninterrupted or error-free operation.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." GOULD INNOVATIONS, INC. DISCLAIMS IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. JOBPHOTOS DOES NOT WARRANT THAT CUSTOMER CONTENT WILL NEVER BE LOST, CORRUPTED, DISCLOSED, OR UNAVAILABLE, AND YOU SHOULD MAINTAIN ANY INDEPENDENT RECORDS OR BACKUPS APPROPRIATE FOR YOUR BUSINESS.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOBPHOTOS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICE. GOULD INNOVATIONS, INC.'S TOTAL LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO JOBPHOTOS FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE, EXCEPT WHERE LAW PROHIBITS THEM.

13. Indemnification

To the extent permitted by law, you will defend and indemnify Gould Innovations, Inc. from third-party claims arising from your Customer Content, your violation of law or third-party rights, or your material breach of these Terms, except to the extent the claim results from Gould Innovations, Inc.'s own misconduct.

14. Governing law

These Terms are governed by the laws of the State of South Carolina, USA, without regard to conflict-of-law rules, except where applicable law requires otherwise.

15. Changes to these Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with a revised effective date. If a change materially affects your rights or obligations, we may provide additional notice through the Service or another reasonable method. Continued use after the effective date constitutes acceptance where permitted by law.

16. Contact

Questions about these Terms may be sent to support@jobphotos.co.